Privacy Policy

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This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.barnaclebespokefurnishings.co.uk

By providing us with your data, you warrant to us that you are over 13 years of age.

1. Introduction

Stella Coles is the data controller and I am responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

My full details are:

Full name of legal entity: Stella Coles. Barnacle Bespoke Furnishings is a subsiduary of Miss Granite Worktops.

Email address: info@barnaclebespokefurnishings.co.uk

Postal address: The Bungalow, Park Farm, Spring Road, Barnacle. CV7 9LG.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@barnaclebespokefurnishings.co.uk OR by clicking here to use our Contact Form to update your details.

2. What Data We Collect About You, For What Purpose And On What Grounds We Process It

Personal data means any information capable of identifying an individual. It does not include anonymous data.

We may process the following categories of personal data about you:

· Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful basis for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

· Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

· User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

· Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content to you. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@barnaclebespokefurnishings.co.uk. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

3. How We Collect Your Personal Data

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails) or by phone or text.

We may receive anonymous data from third parties such as analytics providers and search information providers Google based outside the EU
(Google's Privacy Policy), advertising networks such as Facebook
(Facebook's Privacy Policy) based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

4. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below:

• Our suppliers & fabricators who provide services to us
• Service providers who provide IT and system administration services
• Government bodies that require us to report processing activities

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

We do not transfer your personal data outside the European Economic Area (EEA).

5. Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

7. Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you wish to exercise any of the rights set out above, please email us at info@barnaclebespokefurnishings.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

8. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

9. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

Cookie Policy

By accessing and using this website, you are agreeing to the terms of the following policy:

The cookies we use do not store personally identifiable information, nor can they harm your computer. We want our website to be informative, personal, and as user-friendly as possible, and cookies help us to achieve that goal.
Unless you have adjusted your browser settings (where possible) to refuse cookies, our systems will issue cookies as soon you visit our website. If you have switched off cookies then some of the functionality of our services may not be available to you.

Cookie Use

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

What are cookies?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It contains some anonymous information such as a unique identifier, the site name, and random numbers & digits. Cookies allow a website to remember things like your preferences, or what’s in your shopping basket.
Cookies are created when you visit a website or other supported service.

They are commonly used to support website functionality, improve the user’s browsing experience, and provide more information about the user’s interests. This information is generally used to make content and services more relevant and useful during future visits. If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. Please refer to the Help function within your browser Settings for specific instructions. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

How does this website use cookies?

The cookies set by this website fall into the following categories:

Strictly Necessary

These cookies are essential to ensure that you can navigate and use all features of the site. These include browsing pages, remembering your preferences, secure registration, placing orders, and other essential features. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the Internet.

Functionality

Functionality cookies are used to provide services, or to remember settings to improve your visit. We use them for remembering settings you’ve applied, showing you when you’re logged in to the website, saving your favorite images, and so on.

Performance

These cookies allow the website to deliver a better browsing experience. They collect information about your website usage, such as the pages you visit, or if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how the website works.

Targeting

Targeting cookies are linked to services provided by third parties. These include ‘Like’ buttons and ‘Share’ buttons used by services like Facebook, Google+, Twitter, Pinterest, etc. The third party provides these services in return for recognising that you have visited our website.

Additionally, the website may use Google Analytics services to analyse the use of this website. These services generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Here you can view data privacy policy for Google Analytics.

How can I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Block cookies in Firefox Click "Tools" in the top menu bar and then select "Options." Select "Privacy" from the menu bar at the top of the resulting dialog box. Find the "Cookies" heading and uncheck the box below labeled "Accept cookies from sites." Click "OK" to confirm the new setting.

Block cookies in Chrome Click the icon resembling a wrench, located in the top-right corner of the browser window. Select "Options," and then click the "Under the Hood" tab. Locate the "Cookie settings" heading. Click the drop-down menu located directly under the heading and select the "Block all cookies" option. Click the "Close" button to confirm your new settings.

Block cookies in Internet Explorer Click "Tools" in the top menu bar & then select "Internet Options." Click the "Privacy" tab near the top of the dialog box that shows, and then click the "Advanced" button underneath the "Settings" heading. Change both cookie setting options to "Block." Click "OK" on each of the two open dialog boxes to close them and confirm your changes.

Block cookies in Safari Click the icon resembling a gear, located in the top-right corner of the browser window. Select the "Preferences" option, and then click the "Security" icon at the top of the resulting dialog box. Change your settings under "Accept cookies" to "Never." Close the Preference menu to save your changes.

Block cookies in Opera Click "Tools" in the top menu bar and then select "Preferences." Click the "Advanced" tab from the top of the Preferences dialog box, & then choose "Cookies" from the left-hand menu on the resulting screen. Select the "Never accept cookies" option. Click "OK" to save your change.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout

Cookies We Use

Cookie Name
Cookie Consent
Provider
barnaclebespokefurnishings
Type
HTTP
Expiry
1 year
Cookie purpose description
Stores the user's cookie consent state for the current domain

Cookie Name
X-Mapping-#
Provider
clikpic.com
Type
HTTP
Expiry
Session
Cookie purpose description
Saves the address and port number of the web server that is managing the session. Used to improve the website's performance security.

Cookie Name
X-Mapping-#
Provider
barnaclebespokefurnishings
Type
HTTP
Expiry
Session
Cookie purpose description
Saves the address and port number of the web server that is managing the session. Used to improve the website's performance security.

Category: Statistics (7)
Statistic cookies assist website owners in understanding how visitors interact with websites. They do this by anonymously collecting and reporting information.

Cookie Name
__utm.gif
Provider
google-analytics.com
Type
Pixel
Expiry
Session

Cookie purpose description
Google Analytics Tracking Code that logs details about the visitor's computer & browser.

Google's overview of privacy and safeguarding data

Cookie Name
__utma
Provider
barnaclebespokefurnishings
Type
HTTP
Expiry
2 years
Cookie purpose description
Collects data on the number of times a user has visited the website, and also dates for the first and most recent visit. Used by Google Analytics.

Cookie Name
__utmb
Provider
barnaclebespokefurnishings
Type
HTTP
Expiry
Session
Cookie purpose description
Google Analytics Tracking Code that logs details about the visitor's browser and computer.

Cookie Name
__utmc
Provider
missgraniteworktops.co.uk
Type
HTTP
Expiry
Session
Cookie purpose description
Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.

Cookie Name
__utmt
Provider
barnaclebespokefurnishings
Type
HTTP
Expiry
Session
Cookie purpose description
Used to throttle the speed of requests to the server.

Cookie Name
__utmv
Provider
missgraniteworktops.co.uk
Type
HTTP
Expiry
Session
Cookie purpose description
Saves user-defined tracking parameters for use in Google Analytics.

Cookie Name
__utmz
Provider
missgraniteworktops.co.uk
Type
HTTP
Expiry
6 months
Cookie purpose description
Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.